Key Impacts
- Improved performance worldwide by reducing dealer locator application response time by over 400%
- Increased online application availability from 92% to 100%
- Realized substantial infrastructure savings from reduced bandwidth, hardware, networking, and maintenance costs
- Offloaded nearly 100% of Java application server processing to the Akamai network
- Reduced cost per user session by 33%
- Simplified e-business infrastructure (reduced servers by 65%)
- Streamlined application maintenance and content management to support corporate goals
- Enabled faster time-to-market and lower development costs through reuse of object-oriented development components
- Helping Sony Ericsson build brand equity through premium services
In 2001, Sony Corporation and Ericsson formed Sony Ericsson Mobile Communications to deliver accessible mobile multimedia communication solutions to customers worldwide. Part of the initial sales effort of the joint venture was based on providing an exceptional online experience to a growing customer base. Clearly, when two companies known for excellence in technology combine online, anything less than flawless site performance would be unacceptable. That’s why Sony Ericsson chose Akamai EdgeSuite to ensure consistent, reliable, and secure delivery of its Web site content—and meet an aggressive launch schedule without additional Web infrastructure build-out.
Realizing the importance of differentiation, Sony Ericsson quickly set to developing innovative, practical online applications such as a dealer locator, phone configuration tools, and screen image downloads—all to help its customers gain the most from their phones, and drive customer loyalty. A high level of functionality—combined with ease of use and reliable performance—became the driving force behind all of Sony Ericsson’s Web sites. However, maintaining adequate performance for increasingly complex Java—based applications proved difficult. After considering building out data centers in several regions to support content delivery to its international customer base, Sony Ericsson chose Akamai to both extend and simplify a Web infrastructure that currently supports more than 60 sites and millions of visitors each month—saving millions of dollars in the process.
"It’s of critical importance that Sony Ericsson leverage the Internet’s reach and economies of scale to enhance existing business processes and uncover new opportunities. EdgeComputingSM for Java will allow us to deploy applications that meet our requirements for 24/7 global business operations."
— Mats Frisk, Core Application Architect, Sony Ericsson Mobile Communications
